Frequently Asked Questions

We accept Visa, Master and Paypal.

We team up with top coffee roasters in the world and deliver to you fresh beans from various origins and processing methods every month. You can choose whether you would like espresso or filter roast.

Take a picture of the damaged good and send it to us. We will then issue a refund directly back to your account. 

You will be charged monthly or every second month depending on your option. Payments before the 20th of the month will enable next month's coffee box.

You can pause your subscription at anytime, or even skip one box if you won't be home. Simply go to your account, under Your subscription you can manage it all.
If there is any issue, send us a message and we'll take care of it.

You can manage, pause or suspend your subscription in My Account from the subscription section.

We ship within the EU and UK.

Shipping cost is determined by the weight of package and destination. Please refer to the shipping list here.

For tracked shipping, you will receive an email after the order has been placed. Simply click on the link to track your shipment.